Privacy Policy

Introduction

Welcome to Restore Hyper Wellness Columbus ("Restore Columbus," "Company," "We," or "Our"). We respect your privacy and are committed to protecting it through our compliance with this privacy policy ("Privacy Policy").

This Privacy Policy describes the types of information we may collect from you or that you may provide when you (i) visit our website and other online services (collectively, "Technology Service"), (ii) use our services and therapies ("Services"), and (iii) our practices for collecting, using, maintaining, protecting, and disclosing that information.

Please read this Privacy Policy carefully. By accessing or using our Technology Service and/or Services, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us, including:

• Name and contact information (email, phone number, address)
• Account and membership information
• Payment and billing information
• Health and wellness information (collected for service customization)
• Communications you send us

Non-Personal Information

We also collect non-personal information automatically as you use our services:

• Browser and device information
• IP address and location data
• Website usage and analytics
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our Services
• To process bookings, payments, and memberships
• To communicate with you about your account and services
• To send promotional materials and updates (with your consent)
• To prevent fraud and ensure security
• To comply with legal obligations
• To analyze usage patterns and improve user experience

Health Information & HIPAA

Some of our services involve health and wellness assessments. Any health information you provide is treated with strict confidentiality. We maintain appropriate safeguards to protect sensitive health data in accordance with applicable privacy laws.

Please note: While we take privacy seriously, our services are not subject to HIPAA unless you are receiving care from a licensed healthcare provider. Always consult with our medical professionals regarding your health information.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• With service providers who assist us in operating our website and services
• With payment processors to process transactions
• When required by law or legal process
• To protect our rights, privacy, safety, or property
• With your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your information.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications
• Request a copy of your data

To exercise these rights, please contact us at [email protected] or call 614-944-9041.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such modifications constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: